If you are a parent who lives with your child, or a custodial or non-custodial guardian, you can update your own cell phone number and email address in your NYC Schools Account, using the
Emergency Contact page found under My Account.
The cell phone number you provide will be used by the DOE to contact you directly in the event of an emergency. We recommend reaching out to your child’s school to confirm that their records reflect your updated contact information and preferences.
When you sign in to your NYCSA account, you will see a pop-up message reminding you to update your emergency contact information, including your cell phone number and email address. You
may click Update Now to go directly to the Emergency Contact page.
If you need to update your home phone number, you must contact your school directly to make the change(s), as this feature is not yet available.